Shipping Processing Times:
Please allow 2-4 business days processing time for all orders (Excludes Saturdays and Sundays).

Shipping Availability:
If an item you ordered is out of stock, you will be contacted by one of our representatives and your order may be placed on backorder until we hear from you. Make sure you provide us with a valid phone number where you can easily be reached. Your phone number will be used solely for that purpose.

Return Policy for In-Store Purchases:
You can return any item up to 10 days after purchase. It must be in the same condition as it was in when purchased. After examination, we will refund you the instrument price minus a 10% restocking fee. If we decide there is an actual defect in the instrument we will refund you the amount you paid.